Archives de l'auteur : LibreRDV-ClicFone Télésecrétariat

Prevent clinic phone double bookings with a live calendar check, a repeatable intake script, and fixes for hidden sync conflicts and scheduling errors.

Learn what patient phone notes need, where to file them, and how French clinics use templates, follow CNIL guidance, and reduce transcription delays.

Practice managers can build a clinic call handling policy with ready to copy scripts, GDPR and HDS data steps, and measurable KPIs to pilot in one week.

See how French clinics can meet Ordre des Médecins, PDSA, and CNIL duties, compare coverage models, and use a practical checklist for live call handling.

Use a callback policy template and checklist to set response times, log requests, escalate urgent calls, meet GDPR duties, and delegate clinic coverage.

Fix calendar sync conflicts across Outlook, Google, iOS, and Android; see how integration and secretarial support protect clinic appointments.

Clinics can roll out AI call summarization with GDPR, HDS, and EU AI Act checks, human review, and practical QA measures for safer medical phone reception.

Recover lost bookings with call routing, missed call recovery, and call tracking. A 4 week pilot plus CNIL and HDS checks tailored for French clinics.

Practical, implementation-first checklist for administrators: run an 8–12 weeks pilot, satisfy AI Act, GDPR, HDS and MDR rules, set KPIs, and deploy AI…

Copy-ready checklist and template for outsourced medical reception, CNIL/GDPR and HDS guidance, plus a 2–4 week pilot plan with KPIs.

Compliance-first checklist for French midwifery practices outsourcing phone coverage. Map Art. 28, HDS and CNIL rules to scripts, contracts and a one week…

One week onboarding for clinics: secure Article 28 contracts, tested calendar integrations, operator SOPs, and a Day 7 performance snapshot.